Website Privacy Policy

This Website Privacy Policy (the “Privacy Policy”) discloses the privacy practices of Welltower Inc. (“us” or “we”) with respect to its website at, including any content, functionality and services offered on or through (collectively, the “Site”).  We, the provider of the Site, are committed to protecting your privacy online. Please read the information below regarding your use of the Site.

You acknowledge that this Privacy Policy is part of the Terms of Use for the Site (the “Terms of Use”), and by accessing or using the Site, you accept and agree to be bound by the Terms and Use and this Privacy Policy.  If you do not agree to the Terms of Use and this Privacy Policy, please do not access or use the Site.

We reserve the right to change, revise or modify this Privacy Policy at any time and from time to time without notice to you.  Such changes, revisions or modifications shall be effective immediately when we post them.  You acknowledge and agree that it is your responsibility to review the Site and this Privacy Policy periodically and to be aware of any changes, revisions or modifdications.  Your continued use of the Site after such changes, revisions or modifications will constitute your acceptance and acknowledgment of the changed, revised or modified Policy and agreement to abide and be bound by it as changed, revised or modified.

  1. Types of Information Collected.

In order to better provide you with services, we may collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using the Site.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are.  When you engage in certain activities on the Site, such as registering for an account or requesting services, we may ask you to provide certain information about yourself by filling out and submitting an online form.  It is completely optional for you to engage in these activities; however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personally identifying information. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary.  If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual.  We may gather certain information about you based upon your visit on the Site.  This information may be compiled and analyzed on both a personal and an aggregated basis.

  1. Collection Methods and Use of Information.

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us.  You provide certain Personally Identifiable Information to us when you (a) register for our services and register your e-mail address with us; (b) send e-mail messages, submit forms, or transmit other information by telephone or letter; or (c) submit payment or financial information.  We may also collect information from you at other points on the Site that state that such information is being collected.

We will primarily use your Personally Identifiable Information to provide our services to you.  We will also use Personally Identifiable Information to enhance the operation of the Site, improve our marketing and promotional efforts, statistically analyze Site use, improve our service offerings, and customize the Site’s content, layout, and services.  We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices.  We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems, and enforce any agreements with you, including, but not limited to, the Terms of Use and this Privacy Policy.

  1. Release of Information.

We do not sell, trade, or rent your Personally Identifiable Information to others.  We do provide some of our services through contractual arrangements with affiliates, services providers, partners, and other third parties.  We and our service partners may use your Personally Identifiable Information to operate our sites and to deliver our services.  The use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners and is not subject to our control.

Occasionally, we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities.  We will disclose Personally Identifiable Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation.  We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities.  We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

  1. Updating and Correcting Information.

We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us.  You may change any of your Personally Identifiable Information in your account online.  You may also access and correct your personal information and privacy preferences by writing us at:

Welltower Inc.
4500 Dorr Street
Toledo, Ohio 43615-4040
Attn: Website Administrator

Please include your name, address, and/or e-mail address when you contact us.

We encourage you to promptly update your Personally Identifiable Information if it changes.

  1. Security of Information.

Your Personally Identifiable Information is protected in several ways.  Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you.  We recommend that you do not divulge your password to anyone.  In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to via password.

Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password.  Since this information is not accessible from the outside, you will not be asked to select a password in order to view or modify such information.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.  As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

  1. Cookies.

When you use the Site we may store “cookies” on your computer in order to facilitate and customize your use of the Site.  A “cookie” is a small data text file, which a website stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us.  The cookies make your use of the Site easier, make the Site run more smoothly, and help us to maintain a secure Site.  You are always free to decline our cookies if your browser permits, but some parts of the Site may not work properly in that case.

  1. Privacy Policies of Third-Party Sites.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you.  Other sites accessible through the Site have their own privacy policies and data collection, use, and disclosure practices.  Please consult each site’s privacy policy.  We are not responsible for the policies or practices of third parties.

  1. Miscellaneous Privacy Issues.

Our policy is that we do not knowingly collect, use, or disclose Personally Identifiable Information about visitors that are under 18 years of age. If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact us by sending a letter to:

Welltower Inc.
4500 Dorr Street
Toledo, Ohio 43615-4040
Attn: Website Administrator

The information contained on the Site is subject to change without notice.

Last modified: February 22, 2016